GDPR Privacy Policy

WHO WE ARE:
At EXOCHAT.COM, we are committed to maintaining the trust and confidence of our visitors to our website. In this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.
If you wish to contact us, you can do so at support@exochat.com

THE DATA WE COLLECT:
REGISTRATION:
We collect your email address on registration in order to verify your account details, and to allow you to login. We keep this information on file until you delete your account.
We keep your social media accounts that you provide to display a link to your social media profiles for others to follow you. This is optional and is kept indefinitely until deleted.
We collect any user image you upload as an avatar or cover photo. A copy of these images are stored and used for displaying your image against posts, comments and profile pages. They are kept indefinitely until deleted.

COMMENTS:
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

MEDIA: 
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

CONTACT FORM: 
We request and keep your name, email address, IP address and content you supply to us on email for contact purposes, we keep all emails for up to 12 months as a log of previous correspondence. We do not use your information sent to us via contact form for any marketing purposes.

WEBSITE COOKIES:
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

OTHER WEBSITE CONTENT:
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

ANALYTICS:
When someone visits EXOCHAT.COM we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

MAILING LISTS:
As part of the registration process for our e-newsletter and notifications, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
We sometimes use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us directly via our Contact Form or the email address SUPPORT@EXOCHAT.COM.

HOW LONG WE RETAIN DATA: 
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

WHERE WE SEND YOUR DATA:
Visitor comments may be checked through an automated spam detection service.

ACCESS TO YOUR PERSONAL DATA: 
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Email your request to SUPPORT@EXOCHAT.COM.

CHANGES TO THIS PRIVACY POLICY:
We may change this privacy policy at any time, for example, to update it with new information we collect or as part of our legal requirement for any new services we may offer via EXOCHAT.COM. While we will email you directly with any updates to this policy, it is recommended that you check this page regularly for your own peace of mind.